Last updated October 5, 2026

Refund Policy

Sparkle is now free for everyone. The policy below applies to past purchases.

What Do I Say? is a digital-access product. The $1 three-day trial and the $19.99 Lifetime Access offer are one-time payments. The $1 trial does not automatically renew. Because access can be delivered immediately after a verified payment, completed purchases are generally final.

When a refund may be appropriate

A refund or payment correction may be reviewed when:

• You were charged more than once for the same $1 trial or Lifetime Access purchase.
• A verified payment completed but the purchased access did not unlock and the access problem cannot be corrected.
• A payment was made in error and the circumstances reasonably support a refund.

Timing

For the smoothest review, raise a payment problem within 7 days of the charge. Keep your Stripe receipt or checkout confirmation because it may be needed to identify the payment.

What is not normally refundable

A change of mind after successful digital access has been delivered, dissatisfaction with a particular AI draft, expiration of the three-day trial after its stated access period, or loss of browser data after clearing site storage does not automatically qualify for a refund.

Payment disputes

If a charge looks unfamiliar, first check the Stripe receipt and purchase details. Legitimate duplicate or incorrect charges should be addressed through the current support method provided with the purchase before opening a payment dispute when possible.

This launch policy is intended to be clear and practical and is not legal advice.